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The History section in a patient’s profile will display a list of all calls that have been completed.
Call Outcomes
Selecting View under the outcomes column will display a detailed report of each completed call. For each call, we list all relevant call information including:
- A summary of the call
- A detailed benefits verification summary
- For each question asked, we list the answer (if found)
- These answers are easily copyable to the clipboard by clicking on them
- A full recording of the call
- A full transcript of the call
